1. Overview
At Grok AI, we are committed to safeguarding the privacy of our website visitors and users of our services. This Privacy Policy outlines how we collect, use, and protect your personal information. By accessing our website, you agree to the collection and use of information in accordance with this policy. We prioritize transparency, accountability, and compliance with data protection legislation such as the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).
This policy applies to all data collected through our website, whether automatically or provided by the user. It includes details on how data is stored, processed, and for what purposes. Whether you're browsing anonymously or creating an account, your rights and data handling are respected at every step.
2. Information We Collect
We may collect and process the following categories of information:
- Personal Information: Including but not limited to your name, email address, phone number, physical address, and demographic details such as age and gender. These details are typically provided when registering, filling out forms, or communicating with us directly.
- Device & Technical Data: IP address, browser type, device model, screen resolution, language settings, operating system, and referring URLs. These are collected through server logs and analytics tools to better understand how users interact with the website.
- Usage Information: Data about your activity on our site including the pages visited, time spent on pages, links clicked, mouse movements, scroll behavior, and session duration. This helps us enhance navigation and detect potential issues or suspicious behavior.
- Location Data: Depending on your device settings and browser permissions, we may access approximate or precise geolocation data to personalize your experience or provide relevant content.
- Cookies and Tracking: We use cookies, beacons, pixels, and similar technologies to collect and store information when you interact with our site, to remember your preferences, and to personalize advertisements.
3. How We Use Your Information
The information we collect is used for the following purposes:
- To Operate the Website: Maintain and improve the technical performance of our platform, including bug tracking, page speed optimization, and content delivery.
- To Communicate With You: Responding to inquiries, sending administrative messages, newsletters, promotional content, and service updates.
- To Personalize Content: Tailor the user experience by offering localized content, saving preferences, and showing relevant ads or recommendations based on past behavior.
- To Ensure Security: Monitor traffic for fraudulent activities, prevent hacking attempts, and protect user data from unauthorized access.
- To Comply With Legal Obligations: Retain records for auditing, fulfill contractual requirements, and cooperate with law enforcement where required by applicable laws.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share data with:
- Service Providers: Third-party vendors providing infrastructure, analytics, advertising, support, or security services under strict data confidentiality agreements.
- Regulatory Authorities: Where required by law, court order, or regulatory mandate.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business entity.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. For example, account-related data is kept while your account is active. Logs for security audits are retained for 90 days unless required for a longer investigation.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of your data.
- Correction: Update incorrect or incomplete data.
- Deletion: Request deletion of your data ("right to be forgotten").
- Objection: Object to certain uses of your data such as direct marketing.
- Portability: Request a machine-readable copy of your data to transfer to another provider.
- Withdraw Consent: If you previously gave consent to processing, you can withdraw it at any time without affecting prior lawful usage.
7. International Data Transfers
If you are located outside the country where our servers are based, your data may be transferred and processed across borders. In such cases, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs), approved data protection mechanisms, or certifications.
8. Data Security
We take data protection seriously and implement a range of security measures including firewalls, encrypted transmissions via HTTPS, intrusion detection systems, multi-factor authentication, and access controls. We also conduct regular penetration testing and audits to ensure security standards are met.
9. Children's Privacy
This website is not intended for children under the age of 18. We do not knowingly collect data from minors. If we become aware of such collection, we will delete the data immediately. Parents or legal guardians who believe their child has submitted data may contact us for prompt removal.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you by email or via the website. We encourage you to check this page periodically to stay informed about how we are protecting your information.
11. Contact Us
For general inquiries or privacy-related concerns, please use the contact form available on our website.